Causes

Crew coordination in airline accidents

Official investigators identified crew coordination in 8 of the incidents we cover, from 1978 to 2025. Each account explains how it arose in that case. A shared topic does not mean the same cause.

Last updated

Crew coordination incident summary
DateFlightAircraftLocationFatalitiesReport status
20 August 2025Air France A320 F-HBNJAirbus A320-214Descent to Ajaccio, near FL262 over the MediterraneanNot statedLEVEL 3 Final report
1 September 2024Air New Zealand ATR 72 ZK-MVLATR72-212A-600Wellington Airport, runway 34No fatalities or serious injuries established; report narrative describes minor evacuation injuries, while the data summary lists nilLEVEL 3 Final report
2 March 2023WestJet Encore flight 3532Bombardier DHC-8-40242 nautical miles north-northeast of Kelowna, at 25,000 feet0LEVEL 3 Final report
4 February 2015TransAsia Airways Flight 235ATR72-212A (ATR72-600)Keelung River, approximately three nautical miles east of Songshan Airport43 on board: three pilots, one cabin crew member and 39 passengersLEVEL 3 Final report
28 December 2014Indonesia AirAsia Flight QZ8501Airbus A320-216Karimata Strait, Indonesia162LEVEL 3 Final report
4 November 2010Qantas Flight 32Airbus A380-842Over Batam Island; returned to SingaporeNo injuries on board; none confirmed on the groundLEVEL 3 Final report
8 January 1989British Midland Flight 92Boeing 737-400M1 motorway embankment near Kegworth, about 900 metres from Runway 27 at East Midlands47 passengers: 39 at the scene and eight laterLEVEL 3 Final report
28 December 1978United Airlines Flight 173McDonnell-Douglas DC-8-61About 6 nautical miles east-southeast of Portland International Airport, Oregon10: 8 passengers and 2 crewLEVEL 3 Final report
Air France Airbus A320 F-HBNJThe incident aircraft: Laurent ERRERA from L'Union, France

Air France A320 F-HBNJ

Five people were seriously injured when the A320 entered a developing convective cell. Late weather detection and incomplete injury communication shaped the consequences.

Incident date:

LEVEL 3 Final report

Air New Zealand ATR72-600 ZK-MVL at WellingtonThe incident aircraft: Ev Brown

Air New Zealand ATR 72 ZK-MVL

A turbine blade fatigue failure caused an engine fire on low approach. The aircraft landed safely, but the evacuation exposed further hazards.

Incident date:

LEVEL 3 Final report

WestJet Encore DHC-8-402 C-GWEP photographed in 2016.WestJet Encore DHC-8-402 C-GWEP on 13 October 2016: Liam Allport

WestJet Encore flight 3532

A compressor blade fractured at 25,000 feet. An exhaust-duct fire damaged the right nacelle before the crew shut down the engine and diverted to Kelowna.

Incident date:

LEVEL 3 Final report

TransAsia ATR72-600 B-22816 on the runway at Taipei Songshan Airport.B-22816 at Taipei Songshan Airport on 1 January 2015: 玄史生

TransAsia Airways Flight 235

An uncommanded autofeather was followed by shutdown of the operative engine and a stall over Taipei.

Incident date:

LEVEL 3 Final report

Indonesia AirAsia Airbus A320 PK-AXC with landing gear extended above Bali.PK-AXC landing at Ngurah Rai International Airport, Bali: Oka Sudiatmika (Wikimedia Commons)

Indonesia AirAsia Flight QZ8501

Repeated rudder limiter faults led to electrical interruption, an abrupt roll and a prolonged stall over the Karimata Strait.

Incident date:

LEVEL 3 Final report

Qantas A380 VH-OQA climbing away from Heathrow, with four engines visible beneath its wings.The incident aircraft: Adrian Pingstone

Qantas Flight 32

An engine disc burst damaged multiple systems, leaving the crew to manage a complex return to Singapore.

Incident date:

LEVEL 3 Final report

British Midland Boeing 737 G-OBME at Heathrow before the accidentG-OBME at London Heathrow in November 1988: Leslie Snelleman

British Midland Flight 92

A left engine fan blade failed. The crew shut down the right engine, and the damaged left engine lost thrust on final approach.

Incident date:

LEVEL 3 Final report

United Airlines DC-8-61 N8082U on the ground at Los Angeles in July 1978.N8082U at Los Angeles International Airport on 10 July 1978: Leslie Snelleman

United Airlines Flight 173

A landing gear malfunction led to prolonged circling at Portland. Fuel exhaustion stopped all four engines before the aircraft could reach the runway.

Incident date:

LEVEL 3 Final report