LEVEL 3 Final report

Based on the investigation authority's final report.

Date
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Occurrence
Fuel exhaustion on approach
Location
About 6 nautical miles east-southeast of Portland International Airport, Oregon
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Operator
United Airlines
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Aircraft
McDonnell-Douglas DC-8-61 (McDonnell Douglas)
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Registration
N8082U
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Route
New York JFK to Portland via Denver; accident on the Denver to Portland leg
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People aboard
189: 181 passengers and 8 crew
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Fatalities
10: 8 passengers and 2 crew
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Survivors
179
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Topics
Crew coordination, Fuel exhaustion, Landing gear malfunction, Fuel monitoring

This photograph is cropped for the banner. See the full photograph, credit, licence and what it shows.

Photographs and geographic context

United Airlines DC-8-61 N8082U on the ground at Los Angeles in July 1978.

N8082U at Los Angeles International Airport on 10 July 1978.

Photo: Leslie Snelleman, CC BY-SA 4.0

Image info

The aircraft involved in Flight 173, photographed before the accident.

Image source

The copies shown here were resized without cropping or retouching.

Geographic context

Geographical orientation for United Airlines 173Portland International Airport, intended landing; Accident location, suburban Portland. The airport lies near the south shore of the Columbia River. The accident site was about six nautical miles east-southeast of the airport; its coordinates are given in section 1.1.12NORTH UP / SCHEMATIC / NOT A RECORDED FLIGHT TRACK
  1. Portland International Airport, intended landing
  2. Accident location, suburban Portland
The airport lies near the south shore of the Columbia River. The accident site was about six nautical miles east-southeast of the airport; its coordinates are given in section 1.1. Basemap: Natural Earth, public domain.
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What happened

Flight 173 held at 5,000 feet while the crew investigated abnormal landing gear indications and prepared for an emergency landing. The captain failed to relate fuel remaining to consumption, time and distance from the airport. All four engines stopped from fuel exhaustion, and the aircraft crashed in suburban Portland. Ten occupants died and 179 survived.

Read the full incident Follow what happened, from the flight to the investigation findings.

What investigators concluded

The NTSB found that the captain failed to monitor the fuel state properly and respond to low fuel and crew advisories. His attention was concentrated on the gear malfunction and emergency landing preparations. The other flight crewmembers contributed by failing either to understand fully the urgency of the fuel state or to communicate their concern successfully.

Evidence behind this explanation

Fuel exhaustion outside Portland

1,667 words / about 8 minutes to read. Based on the investigation records cited below.

The descent into Portland

United Airlines Flight 173 left Denver at about 14:47 on 28 December 1978, continuing a scheduled journey from New York to Portland. The McDonnell-Douglas DC-8-61, registered N8082U, carried 181 passengers and eight crewmembers. Six passengers were infants. The planned flight time from Denver was two hours 26 minutes, with arrival at Portland expected at 17:13.

The aircraft left the Denver gate with 46,700 pounds of fuel. The flight plan allowed 31,900 pounds for the journey to Portland, together with the regulatory reserve and company contingency fuel. The captain later described the flight to the Portland area as normal, with consumption close to the predicted figures. The NTSB calculated that the aircraft reached the area with about 13,800 pounds remaining.

At 17:05:47 the crew contacted Portland Approach at 10,000 feet and reported slowing down. The airport was in sight. During the descent through about 8,000 feet, the first officer, who was flying, requested 15 degrees of flap and then landing gear extension. The captain lowered the gear. An unusually loud thump, a jolt and a yaw to the right followed. The nose gear showed a green light, while the main gear indications failed to confirm normal extension.

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Circling with the landing gear down

At 17:12:20 the crew declined a transfer to the tower and told Approach that they had a gear problem. The controller kept the flight at 5,000 feet and began giving vectors for a holding pattern south and east of the airport. For the next 23 minutes the pilots and flight engineer worked through the emergency and precautionary checks. The flight engineer checked the visual indicators above the wings, which indicated that both main landing gears were down and locked.

The nose gear's separate visual indicator could not be illuminated because its light was inoperative. Its cockpit indicator did show green. The airline's procedures allowed the captain to land when the visual indicators showed the gear down. The flight continued circling at 5,000 feet with its gear extended and flaps at 15 degrees, generally within about 20 nautical miles of the airport.

At about 17:38 the crew contacted United's maintenance control in San Francisco through the airline radio service. At 17:40:47 the captain described the abnormal extension and the checks already made. He reported approximately 7,000 pounds of fuel and planned another 15 or 20 minutes of holding to prepare the passengers for an evacuation. At 17:44:03 he agreed with the company that about 18:05 was a reasonable landing estimate.

The captain then discussed passenger preparation, crash landing procedures and evacuation with the first flight attendant. He gave her no specific deadline and did not ask how long the work would take. He later said he had assumed 10 or 15 minutes and thought some preparations could continue during the final approach. The flight manual required the captain to advise the first flight attendant of the time available.

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Fuel advisories during the delay

At 17:46:52 the first officer asked the flight engineer how much fuel remained and received an answer of 5,000 pounds. At 17:48:54 he asked the captain, who gave the same figure. Around 17:49 the crew discussed blinking fuel feed pump lights. The manufacturer associated illumination of the inboard feed pump lights with approximately 5,000 pounds of usable fuel remaining.

At about 17:50:20 the captain asked the flight engineer to calculate a new landing weight for another 15 minutes of flight, using 3,000 or 4,000 pounds above the aircraft's zero fuel weight. The flight engineer warned that another 15 minutes would leave them very low on fuel. The captain nevertheless instructed him to tell United's Portland representative that they expected to land with about 4,000 pounds. The estimate of landing at 18:05 was confirmed again.

At 17:56:53 the flight engineer reported approximately 3,000 pounds remaining. Less than a minute later the captain sent him into the cabin to check the preparations. While he was away, the pilots discussed evacuation responsibilities, antiskid protection and the intended landing technique. At 18:01:34 the engineer returned and reported that the cabin needed another two or three minutes. The aircraft was then about five nautical miles southeast of the airport.

At 18:02:22 the engineer again advised that about 3,000 pounds remained. The captain responded with instructions about switching off boost pumps if the gear collapsed on touchdown. The crew told Approach that they intended to land on runway 28L in about five minutes and requested emergency equipment. Further cockpit discussion concerned the landing gear warning horn, circuit breakers, automatic spoilers and antiskid operation.

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The engines begin to stop

At 18:06:19 the first flight attendant reported that the cabin was ready. The aircraft had continued away from the airport and was about 17 nautical miles south of it. As the captain said they would now go in and should land in about five minutes, the first officer reported the loss of the No. 4 engine. He identified fuel as the reason and urged the flight engineer to open crossfeeds. The conversation became confused over the quantities still available.

At 18:07:12 the captain requested an approach to runway 28L. It was the first approach request since the landing gear problem began. The aircraft was about 19 nautical miles south-southwest of the airport, turning left. Approach immediately provided vectors for a visual approach. The flight engineer warned that No. 3 would also stop, while the crew tried to move the remaining fuel between engine feed systems.

By 18:09:16 the engineer reported about 1,000 pounds on the totalizer and an empty No. 2 tank. The captain told Approach they would turn toward the airport, and the flight received visual approach clearance. At 18:10:17 he still asked the engineer to reset a circuit breaker to check the gear lights. The controller estimated 18 flying miles to the airport at 18:10:47 and 12 flying miles at 18:12:42.

At 18:13:21 the engineer reported that two more engines had been lost, identifying them as Nos. 1 and 2. The captain concluded they could not reach Troutdale, a smaller airport along the approach path, and ordered a Mayday. At 18:13:50 the first officer told Portland tower that the engines were flaming out and the aircraft could not reach the airport. It was the flight's final radio transmission.

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Impact and evacuation

At about 18:15 the DC-8 crashed into a wooded residential area approximately six nautical miles east-southeast of Portland International Airport. The aircraft struck trees, crossed a street and destroyed two unoccupied houses. The wreckage path extended about 1,554 feet. The forward fuselage suffered severe damage; the cabin from row six rearward remained relatively intact, apart from local damage and disrupted seats around rows 20 through 22.

Ten occupants died from impact injuries: eight passengers, the flight engineer and a flight attendant. All the passengers who died had been seated on the right side of the forward cabin. Twenty-three occupants sustained serious injuries, comprising 21 passengers and two crewmembers. The report grouped another 156 occupants as having minor injuries or none. There were no ground casualties and no fire.

Evacuation took about two minutes. Several exit doors were obstructed by wreckage or trees, and some slides inflated inside the cabin. Other slides were punctured or torn by debris. Two passengers suffered fractures during evacuation, with others receiving cuts and abrasions while leaving the aircraft or crossing debris. Examination found the slides' installation, maintenance, manufacture and design satisfactory. Emergency lighting provided adequate illumination.

Three fire departments sent 39 fire units and 108 on-duty personnel, with additional off-duty personnel also responding. Rescuers searched the wreckage, freed trapped occupants, provided medical care and transported casualties to hospitals by ambulance and helicopter. A nearby church became a gathering point for ambulatory survivors.

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The mechanical failure and fuel evidence

Investigators found severe corrosion in the mating threads joining the right main landing gear retract cylinder to its rod end. The weakened joint pulled apart under a comparatively low tensile load. The cylinder normally cushioned extension; its separation allowed the gear to fall rapidly. That movement damaged the position indication microswitch. The NTSB considered unequal extension timing the probable source of the transient yaw. All three landing gears were fully extended in the wreckage.

Examination found all four engines capable of operation, with no signs of rotation at impact. There was no usable fuel remaining. Fuel burn studies by Douglas and United agreed that consumption during the accident flight had been normal. For the gear-down holding period the NTSB used Douglas's estimate of approximately 13,209 pounds per hour, or 220 pounds per minute. At that rate the approximately 13,334 pounds available at the beginning of the delay would be consumed in about an hour.

The NTSB found that the quantity system had accurately indicated fuel to the crew. Its analysis concluded that relating the reported quantities to fuel flow would have shown exhaustion at about 18:15. The captain's expectation of landing at 18:05 with 4,000 pounds was inconsistent with the 5,000-pound reading around 17:49 and the consumption over the intervening minutes.

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Findings and recommendations

The NTSB attributed the accident to the captain's failure to monitor fuel and respond properly to the low quantities and crew advisories. It linked his inattention to preoccupation with the gear malfunction and emergency landing preparations. The other two flight crewmembers contributed by failing either to comprehend fully the urgency of the fuel state or to communicate their concern successfully. Apparently no crewmember had been specifically assigned fuel monitoring while the malfunction was being resolved.

The aircraft had recently received three-digit fuel gauges. Individual tank readings required multiplication by 100, while the similarly presented totalizer required multiplication by 1,000. The NTSB considered that the captain and flight engineer might have confused these multipliers during the final minutes; earlier comments gave no indication of such confusion. It recommended training on instrument differences, attention to cockpit displays during engineering changes and an audit of system calibration under the supplemental type certificate.

The Board also called for flightdeck resource management training, emphasizing participative management by captains and assertiveness by other cockpit crewmembers. Its analysis identified the need for responsibilities to be divided during system malfunctions and for concerns to be expressed effectively. The NTSB adopted its final report on 7 June 1979.

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How the sequence developed

Follow the main stages, then open the evidence beneath each step.

  1. Retract assembly separates

    Severe thread corrosion weakened the right main gear retract assembly joint, allowing the gear to fall rapidly and damage its indication switch.

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  2. Holding consumes the reserve

    The flight remained at 5,000 feet with gear down and flaps at 15 degrees, consuming approximately 220 pounds each minute.

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  3. Fuel advisories fail to prompt an approach

    The captain continued the delay while preparing for a possible emergency landing; the flightcrew failed to equate the fuel remaining with time and distance.

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  4. Engines lose power

    Fuel exhaustion stopped all engines before the aircraft reached the runway.

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A simplified reading of the investigation findings. The sequence does not replace the full report or imply that every contributing factor is shown.

Sequence of events

Pacific standard time, UTC minus eight hours. Approximate times are marked. Expand an event to see its evidence.

  1. 14:47, approximatelyDeparture from Denver
  2. 17:12:20Landing gear problem reported

    The crew reported a gear problem and remained with Approach at 5,000 feet.

  3. 17:40:47Company consulted

    The captain reported about 7,000 pounds and planned another 15 or 20 minutes of holding.

  4. 17:50, approximatelyFurther delay questioned

    The flight engineer warned that another 15 minutes would leave the aircraft very low on fuel.

  5. 18:02:223,000 pounds reported

    The engineer advised the captain that about 3,000 pounds remained.

  6. 18:06:40, approximatelyFirst engine flameout

    No. 4 stopped as the captain prepared to return to the airport.

  7. 18:07:12Approach requested

    The captain requested runway 28L from about 19 nautical miles south-southwest of the airport.

  8. 18:13:50Mayday

    The first officer reported engines flaming out and an inability to reach the airport.

  9. 18:15, approximatelyCrash in suburban Portland

    The aircraft struck trees and houses about six nautical miles from the airport.

  10. About two minutes after impactEvacuation completed

    Survivors escaped through damaged exits amid obstructed or torn slides.

Search the report evidence

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Questions readers ask

Was the landing gear down?

Both main landing gear visual indicators showed down and locked, and the nose gear cockpit indicator showed green. All three gears were fully extended in the wreckage.

How quickly was fuel being used while circling?

The NTSB estimated about 220 pounds per minute at 5,000 feet with the landing gear down and flaps at 15 degrees.

What did the NTSB recommend about cockpit teamwork?

It recommended flightdeck resource management training, with participative management for captains and assertiveness training for other cockpit crewmembers.

What the evidence can and cannot establish

Damaged fuel instruments

Only three recovered tank gauges could be repaired sufficiently for functional tests; each met specifications. The totalizer was too damaged to repair for testing.

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Different fuel burn calculations

Douglas and United obtained different holding consumption estimates from their interpretations of weather and recorder data. The NTSB selected the Douglas estimate for the holding period.

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Safety follow-up

Actions and recommendations are described at the dates of the cited records. A recommendation is not proof of implementation.

Engineering and calibration

The Board recommended attention to cockpit configuration and instrument scale factors when approving engineering changes, and an audit of the supplemental type certificate for system calibration.

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Flightdeck resource management

The Board recommended an operations bulletin promoting participative captain management and assertiveness training for other cockpit crewmembers.

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Classifications, with reasons

These labels organise the evidence. They are not a ranking of causes. A shared label means a shared research topic, not an identical mechanism.

Probable cause outcomeFuel exhaustion

All four engines lost power after the usable fuel was consumed during the prolonged landing delay.

Contributing factorCrew coordination

The first officer and flight engineer failed either to comprehend fully the urgency of the fuel state or to communicate their concern successfully.

Initiating eventLanding gear malfunction

Corrosion allowed the retract assembly joint to separate, causing rapid extension and damage to the position indication switch.

Probable causeFuel monitoring

The captain failed to monitor fuel and respond properly to low fuel and crew advisories while concentrating on the gear problem and landing preparations.

Read alongside

These comparisons connect specific research topics. Shared circumstances do not establish identical causes. Evidence from both investigations is provided below.

Further investigation records

Explore the records below for additional context. They open on the publisher's site and are not all included in our report search. Source reuse terms apply.

  • NTSB AAR-79/07 final report

    NTSB / investigation record

    Flight history, aircraft examinations, fuel burn studies, survival findings, probable cause and safety recommendations.

Sources and transparency

NTSB final report adopted 7 June 1979.

Source limitations

The fuel totalizer was too damaged to repair for testing.

United Airlines, Inc., McDonnell-Douglas DC-8-61, N8082U, Portland, Oregon, December 28, 1978

National Transportation Safety Board
Final report AAR-79/07, adopted 7 June 1979, with errata.

Official report PDF, hosted by ntsb.gov

Open source document

64 PDF pages.

United States government report. Public domain federal text. Source terms.

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Editorial record

Kevin Murphy writes the incident accounts on AirlineIncidents.com, out of a long interest in aviation safety and the lessons each investigation leaves behind.

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