LEVEL 3 Final report

Based on the investigation authority's final report.

Date
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Occurrence
Loss of control on approach
Location
Widefield Park, Colorado Springs, Colorado
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Operator
United Airlines
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Aircraft
Boeing 737-291 Advanced
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Registration
N999UA
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Route
Denver to Colorado Springs
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People aboard
25: 20 passengers and 5 crew
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Fatalities
25
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Survivors
0
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Investigating authority
Amended final report NTSB/AAR-01/01
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Topics
Loss of control, Flight controls, Crew response, Flight recorders

This photograph is cropped for the banner. See the full photograph, credit, licence and what it shows.

Photographs and geographic context

United Airlines Boeing 737 N999UA at Denver Stapleton Airport in 1989

N999UA at Denver Stapleton Airport in April 1989.

Photo: Paul Seymour, CC BY-SA 4.0

Image info

The accident aircraft, photographed on 12 April 1989, before the accident.

Image source / Original agency release

Original photograph unchanged. Responsive WebP copies resized without cropping.

Geographic context

Geographical orientation for United Airlines 585Widefield Park accident site; Colorado Springs Municipal Airport. The accident site was 3.47 nautical miles south of the south end of runway 35 and 0.17 nautical miles east of its extended centerline. The airport marker is approximate.12NORTH UP / SCHEMATIC / NOT A RECORDED FLIGHT TRACK
  1. Widefield Park accident site
  2. Colorado Springs Municipal Airport
The accident site was 3.47 nautical miles south of the south end of runway 35 and 0.17 nautical miles east of its extended centerline. The airport marker is approximate. Basemap: Natural Earth, public domain.
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What happened

Flight 585 was approaching runway 35 in gusty winds when it entered a rapid right roll and steep descent. The crew increased thrust and selected flaps for a go around. The aircraft struck Widefield Park, killing all 25 occupants. The NTSB adopted its amended final report on 27 March 2001.

Read the full incident Follow what happened, from the flight to the investigation findings.

What investigators concluded

The NTSB determined that movement of the rudder to its blowdown limit caused the loss of control. The rudder most likely reversed the pilots' command after the secondary slide jammed against the servo valve housing away from neutral and the primary slide overtraveled.

Evidence behind this explanation

The approach, rudder reversal and amended investigation

1,732 words / about 8 minutes to read. Based on the investigation records cited below.

A short flight south from Denver

United Airlines flight 585 left Denver at 09:23 on 3 March 1991 for Colorado Springs. The Boeing 737-291 Advanced, registered N999UA, carried 20 passengers, two pilots and three flight attendants. The captain flew the aircraft while the first officer handled the radio. The flight had begun in Peoria, Illinois, with stops at Moline and Denver, where a scheduled crew change took place. Its intended arrival in Colorado Springs was 09:46, and an airborne message revised that estimate to 09:42.

N999UA had been manufactured in May 1982 and acquired by United from Frontier Airlines in June 1986. By the accident date it had accumulated 26,050 flight hours and 19,734 cycles. The aircraft had two Pratt & Whitney JT8D-17 engines. The NTSB found that it was properly loaded and its baggage and cargo were secured. The pilots who had flown it to Denver reported no abnormal conditions during those earlier legs.

There had been two reports of uncommanded yaw during the preceding week. After the first, maintenance replaced the yaw damper coupler. After the second, it replaced the rudder transfer valve. No further problems were reported before the accident flight, and the aircraft departed Denver with no open maintenance items. The NTSB later found that the maintenance responses followed the prescribed procedures. Both removed components operated normally during subsequent tests.

Sources for this section

Gusts on the approach to runway 35

The weather was clear enough for a visual approach, but strong winds and turbulence affected the Colorado Springs area. At 09:30:37 the crew received airport information that included low level windshear advisories and a warning of northwesterly gusts of 40 knots or more. The broadcast was about 40 minutes old. The crew added 20 knots to its landing reference speed in response to the wind information.

Approach control vectored the aircraft toward runway 35 and cleared successive descents. After the first officer reported the airport in sight, the controller cleared a visual approach and instructed the crew to remain at or above 8,500 feet until on base. The first officer contacted the tower at 09:37:59. The tower cleared flight 585 to land and reported wind from 320 degrees at 16 knots, gusting to 29 knots.

The first officer asked about airspeed losses or gains reported by other aircraft. The controller relayed a preceding 737's experience: a 15 knot loss at 500 feet, followed by gains of 15 knots at 400 feet and 20 knots at 150 feet. The tower later pointed out Cessna traffic and advised that it was passing behind flight 585. At 09:41:23 the tower instructed the crew to hold short of runway 30 after landing. The acknowledgment was the aircraft's last radio transmission.

Sources for this section

A rapid right roll and an attempted go around

The aircraft intercepted the extended runway centerline at about 09:42:50 and descended toward the airport. Recorded airspeed and acceleration showed fluctuations consistent with the turbulence. About 40 seconds before impact, engine thrust decreased and the descent rate increased to about 2,200 feet per minute, greater than the rate needed for a standard approach. Thrust then increased again as the crew continued to align with the runway.

At 09:43:28.2 the first officer called that they were at 1,000 feet above the ground. About five seconds later the aircraft began an abrupt heading change to the right and a sudden descent. The captain called for 15 degrees of flaps. The NTSB found that the flap selection, together with increased thrust, was consistent with the beginning of a go around. The aircraft continued rolling right as its nose fell and its airspeed increased beyond 200 knots.

Witnesses described a brief wings level attitude near completion of the turn, followed by a steady right roll toward an inverted, nearly vertical descent. The aircraft struck Widefield Park, 3.47 nautical miles south of the runway and slightly east of its extended centerline. Impact evidence indicated an 80 degree nose low attitude and a continuing right roll. All 25 occupants died. The aircraft was destroyed by impact and the subsequent fire, and the NTSB classified the accident as unsurvivable.

Sources for this section

The evidence recovered from the park

Investigators recovered both flight recorders despite severe impact damage. The flight data recorder's tape was crumpled but its data could be extracted. Although the unit could record many parameters, its installation in N999UA recorded only heading, altitude, airspeed, normal acceleration and microphone keying. The cockpit recorder supplied just over 30 minutes of audio, with creases in its tape degrading playback quality.

Wreckage examinations and engine instrument evidence showed that both engines were producing power at impact. Reconstruction of the wings and tail found the structures attached until ground contact. The elevator system remained functional, and investigators found no evidence of an airborne malfunction in the ailerons or spoilers. The flaps had moved symmetrically. The investigation also found that the principal hydraulic systems remained capable of supplying the flight controls.

The main rudder power control unit had sustained extensive damage from impact and fire. Investigators could examine components, but could not perform an operational test of the complete unit. Because rudder position and roll were absent from the recorded data, the NTSB combined the available recorder information with radar, the accident location, wreckage orientation and computer simulations. This reconstruction became particularly important as further rudder evidence emerged in later investigations.

Sources for this section
Uncontrolled Descent and Collision With Terrain, United Airlines Flight 5851.12.3.1 System Main Rudder Power Control Unit | Printed page 49 | PDF page 67Find this passage in evidence search

How a jammed valve could reverse the rudder

The 737's main rudder power control unit used pressure from hydraulic systems A and B to move the rudder. Pilot pedal movements and yaw damper commands reached a servo valve through mechanical linkages. Inside that valve, a primary slide moved within a secondary slide, which moved within the housing. Their positions opened the hydraulic passages needed to extend or retract the actuator and turn the rudder.

Further testing during the USAir flight 427 investigation demonstrated a hazardous interaction between a jam and the valve's available travel. When the secondary slide was held away from neutral and a sufficiently rapid command was applied, internal linkages could bend or twist. The primary slide could pass its intended stop. Hydraulic pressure could then command the actuator to move in the direction opposite to the pilot's input.

Thermal tests showed that a slide could jam and later operate normally, leaving no physical marks. The extreme temperature differences used in those tests were outside normal flight conditions. The NTSB also considered tight clearances and particles in hydraulic fluid as possible contributors to a jam. It could not determine how a secondary slide would have jammed under normal airline operating conditions while leaving no physical evidence. The damaged United valve could not be measured accurately enough to establish its original internal clearances.

The resulting rudder motion was limited in flight by the opposing aerodynamic load. The report called the point where the aerodynamic force balanced the actuator force the blowdown limit. A rudder at that limit could generate a substantial yaw and associated roll, even while the pilots attempted to oppose the motion with the other flight controls.

Sources for this section
Uncontrolled Descent and Collision With Terrain, United Airlines Flight 5851.16.5.4 Rudder Actuator Reversals During Servo Valve Secondary Slide Jams | Printed page 79 | PDF page 97Find this passage in evidence search
Uncontrolled Descent and Collision With Terrain, United Airlines Flight 5851.16.5.3.3 Extreme Temperature Differential Test Condition | Printed page 77 | PDF page 95Find this passage in evidence search

The reconstruction of the final seconds

In its best match simulation, the NTSB introduced a wind change to reproduce the heading movement immediately before the upset. It then modeled a secondary slide jam and a left pedal command at about 09:43:32. In that scenario the rudder reversed to the right. The simulated heading agreed with the recorded heading to within about one degree. The wind, pedal forces and control movements in this reconstruction were modeled variables.

The reconstruction placed the captain in a rapidly developing and unfamiliar control emergency. At first, the yawing motion would have provided stronger cues than the roll. A reversed rudder could push the pedal back against the captain's foot while he tried to correct the heading. Increasing thrust for a go around also left only his left hand available to rotate the control wheel. The modeled sideforce would have pulled his body away from the wheel and made a large opposing input more difficult.

The simulation showed the right bank exceeding 80 degrees about three seconds after the reversal began, with the aircraft already pitching steeply down. Impact followed about nine seconds after the modeled reversal. The NTSB concluded that the crew recognized the upset promptly and tried immediately to recover. With the aircraft below 1,000 feet and the control failure unfamiliar, the pilots could not be expected to diagnose it and devise and carry out the appropriate recovery procedure in the available time.

Sources for this section

The amended probable cause

Strong winds over nearby mountains prompted a detailed examination of atmospheric rotors, rotating masses of air that could impose rolling loads on an aircraft. The NTSB evaluated the pressure changes that a rotor of the required strength should produce in recorded altitude and airspeed. Those signatures were absent. Characteristic roaring sounds were also absent from cockpit audio and witness observations. The Board considered a mountain rotor explanation very unlikely.

The original final report, adopted on 8 December 1992, had left the cause undetermined. It identified a directional control malfunction and an unusually severe atmospheric disturbance as the two leading explanations. Evidence developed during the USAir flight 427 investigation, including examination of the Eastwind flight 517 upset, led the Board to reconsider flight 585. It adopted the amended final report on 27 March 2001.

The amended probable cause was loss of control resulting from the rudder moving to its blowdown limit. The Board found that the rudder most likely moved opposite to the pilots' command because the main control unit's secondary slide jammed against the valve housing away from neutral and the primary slide overtraveled. It also found that recovery techniques developed after the later accident could counter an uncommanded rudder deflection in most parts of the flight envelope. Those techniques had not been available to the flight 585 crew.

Sources for this section

Tests, design changes and mountain wind research

The report recorded recommendations for repeated maintenance tests of the main rudder valve, a preflight check, incorporation of design changes and a review of similar servo valves in other essential flight controls. The FAA issued airworthiness directive 94-01-07 on 3 January 1994, requiring repeated checks for internal leakage until replacement with units designed to prevent secondary slide overtravel. The NTSB recorded acceptable closures of these recommendations in 1993 and 1994.

Mountain wind research continued as a separate safety issue. In 1998 the FAA reported publication of guidance on hazardous mountain winds and collection of Colorado Springs wind data during early 1997. Funding and research priorities reduced the experiment's original scope, and the project was terminated. In January 1999 the NTSB called for analysis and publication of the collected data and continued to seek a broader program for airports near mountainous terrain. It requested a further progress report from the FAA in March 2000.

Sources for this section

Return to the short summary / Source status and limitations

How the sequence developed

Follow the main stages, then open the evidence beneath each step.

  1. Gusts during runway alignment

    The aircraft encountered gusts and airspeed variations as the captain aligned it with runway 35.

    Read supporting evidence
  2. Most likely valve jam and reversal

    The secondary slide most likely jammed against the valve housing away from neutral. Primary slide overtravel could then make the rudder move opposite to the pedal command.

    Read supporting evidence
    Uncontrolled Descent and Collision With Terrain, United Airlines Flight 5851.16.5.4 Rudder Actuator Reversals During Servo Valve Secondary Slide Jams | Printed page 79 | PDF page 97Find this passage in evidence search
  3. Rudder at the aerodynamic limit

    The rudder reached its blowdown limit, producing the yaw and roll associated with the loss of control.

    Read supporting evidence
  4. Recovery attempt at low altitude

    The captain increased thrust and called for 15 degrees of flaps. The crew recognized the upset immediately, but the aircraft struck the ground before control was regained.

    Read supporting evidence

A simplified reading of the investigation findings. The sequence does not replace the full report or imply that every contributing factor is shown.

Sequence of events

Flight times are mountain standard time on 3 March 1991. The report places the accident at about 09:44; its reconstruction analyzes the upset and impact within the preceding minute. Expand an event to see its evidence.

  1. 09:23Departure from Denver

    The captain flies the 737 toward Colorado Springs, with the first officer handling radio calls.

  2. 09:30:37Windshear advisory received

    The crew receives airport information warning of gusty northwesterly winds and adds 20 knots to its landing reference speed.

  3. 09:37:59Tower contact and landing clearance

    Flight 585 is cleared to land on runway 35. The tower reports wind from 320 degrees at 16 knots, gusting to 29 knots.

  4. 09:41:23Last radio exchange

    The first officer acknowledges the instruction to hold short of runway 30 after landing.

  5. 09:43:28.2One thousand feet call

    The first officer reports 1,000 feet above the ground as the aircraft nears alignment with the runway.

  6. About 09:43:33Loss of control

    An abrupt right heading change and descent develop. The captain calls for 15 degrees of flaps while thrust increases.

  7. About 09:44Impact at Widefield Park

    The aircraft strikes the ground south of the airport. All 25 occupants receive fatal injuries.

  8. 8 December 1992Original final report

    The NTSB adopts a report with an undetermined probable cause.

  9. 27 March 2001Amended final report

    The NTSB adopts a revised finding attributing the loss of control to rudder movement, most likely a reversal following a valve jam.

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Questions readers ask

How could the rudder move opposite to a pedal command?

Tests showed that a jammed secondary slide could allow the valve's internal linkages to bend or twist under a rapid input. The primary slide could then move beyond its intended stop and direct hydraulic pressure to drive the rudder opposite to the command. The NTSB identified this reversal as the most likely mechanism in flight 585.

Uncontrolled Descent and Collision With Terrain, United Airlines Flight 5851.16.5.4 Rudder Actuator Reversals During Servo Valve Secondary Slide Jams | Printed page 79 | PDF page 97Find this passage in evidence search
Why did the NTSB reject a mountain rotor as the likely cause?

The recorder lacked the pressure changes expected from penetration of a strong rotor. The cockpit recording and ground witnesses also lacked the characteristic rotor sounds. Together with the strength and orientation needed to reproduce the flightpath, these findings led the NTSB to consider a rotor explanation very unlikely.

What did flight 585's data recorder record?

It recorded heading, altitude, airspeed, normal acceleration and microphone keying. Rudder position, roll angle and lateral acceleration were unavailable, so investigators used radar data, cockpit audio, wreckage evidence, tests and computer simulations to reconstruct the upset.

What the evidence can and cannot establish

The precise conditions that caused the jam

The NTSB could not identify how the secondary slide would jam under normal airline operating conditions while leaving no physical evidence. It considered tight clearances, thermal effects, particles in hydraulic fluid and other unknown factors.

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The reconstructed control sequence

The recorder lacked rudder position, roll and lateral acceleration. The simulation used assumed wind changes, pedal forces and control movements to reproduce the available data.

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Safety follow-up

Actions and recommendations are described at the dates of the cited records. A recommendation is not proof of implementation.

Rudder checks and design changes

The report records recommendations A-92-118 through A-92-121 for testing, checks, design changes and a review of similar valves. FAA directive 94-01-07 required repeated leakage tests until replacement with units designed to prevent secondary slide overtravel.

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Mountain wind studies

In 1998 the FAA reported mountain wind guidance and a 1997 data collection program at Colorado Springs. Funding constraints reduced the project and it was terminated. The NTSB continued to seek data analysis and a broader research program, requesting a progress report in March 2000.

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Classifications, with reasons

These labels organise the evidence. They are not a ranking of causes. A shared label means a shared research topic, not an identical mechanism.

OccurrenceLoss of control

A rapid right roll and steep descent developed during the approach to runway 35.

Probable causeFlight controls

The rudder moved to its blowdown limit, most likely after a valve jam produced a reversal of the pilots' command.

FindingCrew response

The crew recognized the upset promptly and attempted recovery. The NTSB found that the appropriate diagnosis and recovery could not be expected in the available circumstances.

EvidenceFlight recorders

The recorder installation supplied five parameters, leaving rudder position and roll to be reconstructed with other evidence.

Read alongside

These comparisons connect specific research topics. Shared circumstances do not establish identical causes. Evidence from both investigations is provided below.

American Airlines Flight 587

Both investigations examined rudder behavior and the response of the aircraft and crew. For United 585, the NTSB found that a valve jam most likely made the rudder reverse the pilots' command. For American Airlines 587, it found that unnecessary and excessive pedal inputs created loads beyond the vertical stabilizer's ultimate design strength; rudder system characteristics and training contributed to those inputs.

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Further investigation records

Explore the records below for additional context. They open on the publisher's site and are not all included in our report search. Source reuse terms apply.

  • NTSB amended final report NTSB/AAR-01/01

    NTSB / investigation record

    The 2001 amended report contains the flight history, technical examinations, simulations, findings and recommendations.

  • Rudder actuator reversal tests

    NTSB / investigation record

    Section 1.16.5.4 explains how a jammed secondary slide and primary slide overtravel could reverse the actuator.

  • United flight 585 upset analysis

    NTSB / investigation record

    Section 2.6 evaluates the flightpath reconstruction and the crew's response to the developing control failure.

Sources and transparency

NTSB amended final report adopted 27 March 2001.

Source limitations

The flight data recorder supplied five parameters. Control surface positions and roll had to be reconstructed from other evidence.

Uncontrolled Descent and Collision With Terrain, United Airlines Flight 585

National Transportation Safety Board
Amended Final report NTSB/AAR-01/01, adopted 27 March 2001

Official report PDF, hosted by ntsb.gov

Open source document

214 PDF pages.

United States government investigation report. Short excerpts support the findings described. Source terms.

In-Flight Separation of Vertical Stabilizer, American Airlines Flight 587

National Transportation Safety Board
NTSB/AAR-04/04, adopted 26 October 2004

Official report PDF, hosted by ntsb.gov

Open source document

212 PDF pages.

United States federal government work; public domain in the United States. Third-party material carries any separately stated rights.

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Kevin Murphy writes the incident accounts on AirlineIncidents.com, out of a long interest in aviation safety and the lessons each investigation leaves behind.

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