LEVEL 3 Final report

Based on the investigation authority's final report.

Date
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Occurrence
Unstabilized approach and seawall impact
Location
Seawall before runway 28L, San Francisco airport
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Operator
Asiana Airlines
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Aircraft
Boeing 777-200ER
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Registration
HL7742
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Route
Incheon, Seoul to San Francisco
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People aboard
291 passengers, four flight crew and twelve flight attendants
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Fatalities
Three passengers killed
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Serious injuries
49 occupants seriously injured
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Topics
Descent management, Automatic airspeed control deactivated, Airspeed not adequately monitored, Delayed go-around, Automation and training complexity

This photograph is cropped for the banner. See the full photograph, credit, licence and what it shows.

Photographs and geographic context

Asiana Boeing 777 HL7742 approaching Heathrow before the accident.

HL7742 on approach to London Heathrow on 19 August 2010, before flight 214.

Photo: Mark Harkin, CC BY 2.0

Image info

The accident aircraft on an earlier flight at a different airport. This is not the San Francisco accident approach.

Image source

No cropping or colour changes. Derivatives retain the stated source licence. Responsive WebP copies resized without cropping.

Geographic context

Geographical orientation for Asiana Airlines 214Incheon; San Francisco. Approximate airport markers for the intended route, not an accident flight track or navigation chart.12NORTH UP / SCHEMATIC / NOT A RECORDED FLIGHT TRACK
  1. Incheon
  2. San Francisco
Approximate airport markers for the intended route, not an accident flight track or navigation chart. Basemap: Natural Earth, public domain.
Read supporting evidence

What happened

Asiana flight 214 struck the seawall short of San Francisco runway 28L after a visual approach became low and slow. Three passengers died and 49 occupants sustained serious injuries.

Read the full incident Follow what happened, from the flight to the investigation findings.

What investigators concluded

NTSB identified descent mismanagement, unintended deactivation of automatic airspeed control, inadequate speed monitoring and a delayed go-around. Contributing factors included automation complexity, crew coordination, training, supervision and likely fatigue.

Evidence behind this explanation
NTSB AAR-14/01: Asiana Airlines 214Summary findings | Printed page 129 | PDF page 147Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214Summary findings | Printed page xi | PDF page 14Find this passage in evidence search

From a high approach to a low-energy impact

1,563 words / about 8 minutes to read. Based on the investigation records cited below.

A visual arrival at San Francisco

Asiana Airlines flight 214 arrived at San Francisco from Incheon on 6 July 2013. The Boeing 777-200ER, registered HL7742, carried 291 passengers, four flight crew members and twelve flight attendants. At about 11:28 Pacific daylight time it struck the seawall before runway 28L. Three passengers were fatally injured and 49 occupants received serious injuries. The aircraft was destroyed by impact forces and a subsequent fire. This account follows the NTSB final report, including its appended statements and Korean investigation authority comments, and keeps the agency's adopted conclusions distinct from those differing assessments.

Visual meteorological conditions prevailed and the crew was vectored for a visual approach. The pilot flying was gaining operating experience as a 777 captain. The monitoring pilot was an experienced 777 captain on his first flight as an instructor supervising a trainee captain. The report did not treat that qualification alone as adequate preparation for every supervisory challenge. It found that instructor training lacked an opportunity to supervise a trainee in line operations while being observed by an experienced instructor. This became one of the training issues examined alongside the handling of the actual approach.

The aircraft intercepted the final approach course about fourteen nautical miles from the threshold, slightly above the intended three-degree glidepath. The crew accepted an instruction to maintain 180 knots until five miles from the runway. Their subsequent management of the descent left the aircraft well above the desired path at that point. The problem initially involved excess height, rather than an aircraft already below the runway approach. The investigation reconstructs how efforts to correct that high position produced a different hazard when descent rate, thrust and airspeed were not effectively managed together.

Sources for this section
NTSB AAR-14/01: Asiana Airlines 214A visual arrival at San Francisco | Printed page xi | PDF page 14Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214A visual arrival at San Francisco | Printed page xii | PDF page 15Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214A visual arrival at San Francisco | Printed page xi | PDF page 14Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214A visual arrival at San Francisco | Printed page xi | PDF page 14Find this passage in evidence search

An automation mode changes the protection available

To increase descent rate, the flying pilot selected flight level change speed mode, abbreviated FLCH SPD. Because the aircraft was below the altitude selected in the system, that mode instead initiated a climb. The pilot disconnected the autopilot and manually moved the thrust levers to idle. That intervention changed the autothrottle to HOLD, a mode in which it does not control airspeed. The pilot then pitched the aircraft down to increase descent. NTSB found that neither the flying pilot, monitoring pilot nor observer recognised the autothrottle's transition to HOLD.

This was not equivalent to all automation being switched off or to a mechanical throttle failure. The report describes a particular interaction between selections, manual override and mode logic. The flying pilot's mental model did not accurately capture how autopilot and autothrottle behaviour interacted in that situation. NTSB considered both design complexity and inadequate documentation and training important. A simplified claim that an armed autothrottle always guarantees protection from low speed would repeat the misunderstanding addressed by the investigation. The system's selected mode and conditions determined which protection was actually available.

The crew also did not consistently make the required mode-selection callouts. NTSB found that the flying pilot probably did not announce the flight-level-change selection, while the monitoring pilot's attention was likely on flap changes. The report discusses an informal practice of switching flight directors off and then restoring one during visual approaches. On this flight they were not both off simultaneously; had they been, autothrottle mode would have changed to speed control. That conditional finding describes the system interaction. It does not make the informal practice an endorsed substitute for monitoring the actual aircraft energy state.

Sources for this section
NTSB AAR-14/01: Asiana Airlines 214An automation mode changes the protection available | Printed page xi | PDF page 14Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214An automation mode changes the protection available | Printed page xi | PDF page 14Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214An automation mode changes the protection available | Printed page xii | PDF page 15Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214An automation mode changes the protection available | Printed page xii | PDF page 15Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214An automation mode changes the protection available | Printed page xiii | PDF page 16Find this passage in evidence search

The approach passes the stabilization gate

At 500 feet above airport elevation, Asiana procedures required the approach to be stabilized. Airspeed had just reached the correct approach value of 137 knots, but it was decreasing rapidly. The thrust levers remained at idle and descent rate was approximately 1,200 feet per minute, compared with about 700 feet per minute needed to maintain the desired glidepath. NTSB regarded those indications as evidence that the approach was unstable and a go-around should have been initiated. Reaching the target speed for a moment did not mean speed and path were being sustained.

As the descent continued, the aircraft went below the intended glidepath and the visual path indicator changed through three to four red lights. Airspeed continued decreasing. At approximately 200 feet the crew became aware of the low-speed and low-path condition, but did not initiate a go-around until below 100 feet. At that point NTSB found that the aircraft lacked the performance capability to complete the manoeuvre. The account therefore distinguishes awareness, decision and execution. Recognising a developing problem did not restore the height and energy already lost during the continued approach.

The report attributes inadequate speed monitoring to expectancy, increased workload, fatigue and reliance on automation. It also identifies inadequate visual-approach training and supervision as contributing factors. These are related findings, but they are not interchangeable with the actual control sequence. The probable cause incorporates descent mismanagement, unintended loss of automatic speed control, inadequate monitoring and delayed go-around execution. The investigation's finding of likely fatigue-related degradation should similarly be kept at that evidential strength. This account does not invent a specific moment of sleep or claim that a single factor independently explains the entire arrival.

Sources for this section
NTSB AAR-14/01: Asiana Airlines 214The approach passes the stabilization gate | Printed page xi | PDF page 14Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214The approach passes the stabilization gate | Printed page xi | PDF page 14Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214The approach passes the stabilization gate | Printed page xi | PDF page 14Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214The approach passes the stabilization gate | Printed page xi | PDF page 14Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214The approach passes the stabilization gate | Printed page 129 | PDF page 147Find this passage in evidence search

Impact, fire and evacuation

The main landing gear and aft fuselage struck the seawall, and the tail separated at the aft pressure bulkhead. The aircraft slid along the runway, lifted partly into the air, rotated about 330 degrees and impacted the ground again. Six occupants were ejected during the impact sequence: two passengers who were among the fatalities and four seriously injured flight attendants. The attendants had been restrained, but destruction of the aft galley ejected them. NTSB found that the two ejected passengers were not wearing seatbelts and would likely have remained inside and survived if restrained.

The impact also caused two slide-rafts to inflate inside the cabin, injuring and temporarily trapping two attendants. The investigation found that impact forces exceeded the equipment's certification limits. After the aircraft stopped, a fire developed in the separated right engine beside the fuselage. A flight attendant who became aware of the fire initiated evacuation. Most passengers self-evacuated, but firefighters entered the aircraft and rescued five injured passengers unable to leave on their own. One of those rescued passengers subsequently died. The high survival rate does not erase the fatalities or serious injuries.

One ejected passenger was later rolled over by firefighting vehicles. NTSB treated protection of people near a burning aircraft as an important rescue issue. The report does not attribute further injury or death to the untrained fire-attack supervisor specifically, although it criticises the absence of aircraft-rescue training for that command role. Those distinctions matter when describing emergency-response weaknesses: a risk, a training deficiency and a demonstrated injury mechanism are different claims. The account follows the report's stated consequences rather than assuming that every identified rescue shortcoming produced an additional casualty.

The survivability investigation also considered the forces inside the cabin. Occupants experienced forward motion together with substantial lateral loading. NTSB identified a need to understand the unusually numerous serious upper-thoracic spinal injuries and to evaluate how seat certification tests represented these interactions. Its discussion of slide-raft release mechanisms similarly distinguished overload during this accident from ordinary deployment behaviour. Those findings did not imply that every injury could be prevented by a single design change. They identified evidence and research questions arising from a survivable accident with forces beyond some certification assumptions.

Sources for this section
NTSB AAR-14/01: Asiana Airlines 214Impact, fire and evacuation | Printed page xii | PDF page 15Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214Impact, fire and evacuation | Printed page xii | PDF page 15Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214Impact, fire and evacuation | Printed page xii | PDF page 15Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214Impact, fire and evacuation | Printed page xii | PDF page 15Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214Impact, fire and evacuation | Printed page xiv | PDF page 17Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214Injury and slide research | Printed page xiii | PDF page 16Find this passage in evidence search

Differing assessments in the final source record

NTSB's adopted probable cause gives substantial weight to the crew's approach management and monitoring while also recognising automation complexity and training. The Korean Aviation and Railway Accident Investigation Board comments, reproduced in the final report, argue for stronger causal emphasis on the low-speed alert and inconsistencies in airspeed protection. Its proposed additional contributing factor addresses those system inadequacies. Those are the Korean authority's comments, rather than an extra clause silently inserted into NTSB's probable-cause statement. The private source cache preserves the full appendix so readers can examine the disagreement in context.

The disagreement is meaningful because alert timing and clarity can influence the remaining opportunity to recover. The Korean comments argue that a more distinct warning could have prompted a quicker response. NTSB's own discussion also recognises the need for a context-dependent low-energy alert, taking account of speed, height and engine response during approach. Agreement on the value of better alerts does not establish agreement on every causal attribution. A source-based account can describe the technical concern while remaining clear about who made each finding and which statement was formally adopted by the investigating authority.

The report's follow-up addresses flight training, automation design and emergency preparedness. It seeks better systems understanding and opportunities for manual flying, as well as alerting suited to the approach environment. Rescue concerns include communications between airport and mutual-aid units, medical-supply deployment, command training and protection against vehicle strikes. These actions are described as recommendations and report-era evidence, without asserting current completion. The resulting account connects the descent and energy-management failure to survivability and rescue questions, while retaining the difference between an unstable approach, a late attempted recovery and the consequences after impact.

Airport rescue resources were another part of the safety assessment. The initial response involved seven rescue vehicles and 23 personnel, exceeding the minimum vehicle requirement then applicable. NTSB noted that no corresponding FAA minimum staffing level existed and warned that another airport might not offer the same protection. The available personnel could fight the exterior fire while entering the cabin to rescue trapped passengers. That specific observation supports a staffing concern without claiming that a different airport or response would necessarily have produced a particular death toll.

Sources for this section
NTSB AAR-14/01: Asiana Airlines 214Differing assessments in the final source record | Printed page 129 | PDF page 147Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214Differing assessments in the final source record | Printed page 189 | PDF page 207Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214Differing assessments in the final source record | Printed page 188 | PDF page 206Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214Differing assessments in the final source record | Printed page xiii | PDF page 16Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214Differing assessments in the final source record | Printed page xiv | PDF page 17Find this passage in evidence search
NTSB AAR-14/01: Asiana Airlines 214Differing assessments in the final source record | Printed page xiii | PDF page 16Find this passage in evidence search

Return to the short summary / Source status and limitations

How the sequence developed

Follow the main stages, then open the evidence beneath each step.

  1. High approach

    Descent management left the aircraft above the glidepath.

    Read supporting evidence
  2. Mode transition

    Autothrottle HOLD did not control airspeed.

    Read supporting evidence
  3. Low energy

    Idle thrust and excess descent rate continued as speed decayed.

    Read supporting evidence
  4. Late escape attempt

    Available height and performance no longer allowed a successful go-around.

    Read supporting evidence
    NTSB AAR-14/01: Asiana Airlines 214Late escape attempt | Printed page xi | PDF page 14Find this passage in evidence search

A simplified reading of the investigation findings. The sequence does not replace the full report or imply that every contributing factor is shown.

Sequence of events

Pacific daylight time throughout, as in the report. Expand an event to see its evidence.

  1. Final approachVisual approach accepted

    The crew accepted a visual approach to runway 28L.

    NTSB AAR-14/01: Asiana Airlines 214Visual approach accepted | Printed page xi | PDF page 14Find this passage in evidence search
  2. About five nautical miles outHigh on glidepath

    The aircraft was above the intended path.

    NTSB AAR-14/01: Asiana Airlines 214High on glidepath | Printed page xi | PDF page 14Find this passage in evidence search
  3. During descent correctionSpeed control lost

    After FLCH SPD selection and manual throttle override, autothrottle entered HOLD.

    NTSB AAR-14/01: Asiana Airlines 214Speed control lost | Printed page xi | PDF page 14Find this passage in evidence search
  4. At 500 feetUnstabilized approach

    Idle thrust and high descent rate indicated an unstabilized approach.

    NTSB AAR-14/01: Asiana Airlines 214Unstabilized approach | Printed page xi | PDF page 14Find this passage in evidence search
  5. Below 100 feetLate go-around

    The go-around came too late for the available aircraft performance.

  6. About 11:28Seawall impact

    The landing gear and aft fuselage struck the seawall.

  7. After stoppingEvacuation and rescue

    Cabin crew initiated evacuation; firefighters rescued five passengers unable to self-evacuate.

    NTSB AAR-14/01: Asiana Airlines 214Evacuation and rescue | Printed page xii | PDF page 15Find this passage in evidence search

Search the report evidence

Search extracted report prose, with original page references. Short results link to the full document.

Questions readers ask

Did disconnecting the autopilot guarantee automatic speed control?

No. The HOLD autothrottle mode did not control airspeed, and the crew did not notice that mode.

NTSB AAR-14/01: Asiana Airlines 214Did disconnecting the autopilot guarantee automatic speed control? | Printed page xi | PDF page 14Find this passage in evidence search
Was it stable at 500 feet?

No. NTSB identifies idle thrust and approximately 1,200 feet per minute descent as indications of an unstabilized approach.

NTSB AAR-14/01: Asiana Airlines 214Was it stable at 500 feet? | Printed page xi | PDF page 14Find this passage in evidence search
Did everyone evacuate without assistance?

No. Firefighters rescued five injured passengers who could not self-evacuate.

NTSB AAR-14/01: Asiana Airlines 214Did everyone evacuate without assistance? | Printed page xii | PDF page 15Find this passage in evidence search

What the evidence can and cannot establish

Safety follow-up

Actions and recommendations are described at the dates of the cited records. A recommendation is not proof of implementation.

Classifications, with reasons

These labels organise the evidence. They are not a ranking of causes. A shared label means a shared research topic, not an identical mechanism.

Probable cause componentDescent management

The visual descent was mismanaged.

NTSB AAR-14/01: Asiana Airlines 214Descent management | Printed page 129 | PDF page 147Find this passage in evidence search
Probable cause componentAutomatic airspeed control deactivated

The flying pilot inadvertently lost automatic speed control.

NTSB AAR-14/01: Asiana Airlines 214Automatic airspeed control deactivated | Printed page 129 | PDF page 147Find this passage in evidence search
Probable cause componentAirspeed not adequately monitored

The falling speed was not addressed in time.

NTSB AAR-14/01: Asiana Airlines 214Airspeed not adequately monitored | Printed page 129 | PDF page 147Find this passage in evidence search
Probable cause componentDelayed go-around

The crew delayed a go-around after recognising low speed and path.

NTSB AAR-14/01: Asiana Airlines 214Delayed go-around | Printed page 129 | PDF page 147Find this passage in evidence search
Contributing factorAutomation and training complexity

Documentation and training inadequately described important system complexities.

NTSB AAR-14/01: Asiana Airlines 214Automation and training complexity | Printed page 129 | PDF page 147Find this passage in evidence search

Read alongside

These comparisons connect specific research topics. Shared circumstances do not establish identical causes. Evidence from both investigations is provided below.

Air France Flight 447

Asiana 214 and AF447 both examine monitoring and understanding of automated systems. Asiana involved a visual approach and energy management close to the runway; AF447 involved unreliable airspeed and loss of control at cruise. They do not share an identical sequence.

Read supporting evidence
NTSB AAR-14/01: Asiana Airlines 214Probable cause | Printed page 129 | PDF page 147Find this passage in evidence search
BEA final reportBEA final report causes | Printed page 201 | PDF page 203Find this passage in evidence search

Further investigation records

Explore the records below for additional context. They open on the publisher's site and are not all included in our report search. Source reuse terms apply.

Sources and transparency

Checked against cached official report pages and specified official comments. No independent expert review.

Source limitations

The Korean authority comments and NTSB member statements differ on the emphasis of automation and warning design. The cause statement remains NTSB adopted findings, with differing views separately attributed.

NTSB AAR-14/01: Asiana Airlines 214

NTSB
Final report adopted 24 June 2014, including board statements and Korean ARAIB comments

Official report PDF, hosted by ntsb.gov

Open source document

Retrieved 7 October 2026. 207 PDF pages. 4,858,993 bytes.

File fingerprint (SHA-256). It identifies the exact version of the report this page was checked against.

842b2947e957b64d948d6a9d38a4aac3203f11f22946906c8e807a94a9508e6f

Private evidence cache. Only short attributed quotations in original commentary; full report and third-party illustrations are not redistributed. Source terms / provenance.

Final Report: Accident on 1st June 2009 to the Airbus A330-203 registered F-GZCP operated by Air France flight AF 447

Bureau d'Enquetes et d'Analyses (BEA)
English final report, 5 July 2012

Official report PDF, hosted by bea.aero

Open source document

Retrieved 3 October 2026. 223 PDF pages. 27,980,220 bytes.

File fingerprint (SHA-256). It identifies the exact version of the report this page was checked against.

81837d18d1ea504e6a50ff9886394c6bd7466070362baf8961bcc50d4b410c4b

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Kevin Murphy writes the incident accounts on AirlineIncidents.com, out of a long interest in aviation safety and the lessons each investigation leaves behind.

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