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inform the aviation industry and the public of the general circumstances of accidents and serious incidents. Extracts may be published without specific permission providing that the source is duly acknowledged. Published 9 February 2010 Printed in the United Kingdom forOpen official document at PDF page 2Aircraft Accident Report 1/2010: Boeing 777-236ER, G-YMMM, London Heathrow Airport, 17 January 2008